TERMS & CONDITIONS OF SALE
Jensen & Co Lawyers (collectively we, us, our) respects your privacy. We recognise the importance of protecting your privacy and handle, collect and process personal and sensitive data in accordance with the law.
We are committed to maintaining the security and confidentiality of the information provided by you and have formulated our Privacy Statement to adhere the regulations of the Privacy Act 1988, the Australian Privacy Principles and the European Union (EU) data protection laws.
These are the Terms and Conditions of Sale for Jensen & Co (ABN 25 437 128 382) trading as Jensen & Co Lawyers (we, our or us) on the website, www.jensenlawyers.com.au (Site). The site is accessible directly at www.jensenlawyers.com.au and may be available through other addresses or channels.
Please get in touch with us if you have any questions about our Terms and Conditions of Sale or with a purchase you have made on our website.
Pricing and Payments
You agree to pay us the price listed on our site and pay for your order using a payment method available on our site.
We provide access to a variety of payment methods on our site for your convenience only. We are not responsible for any loss, damage or issues arising from those facilities. When making a payment on our site, you indicate to us that you have read, understand and agreed to the terms of any third-party payment providers, gateways and/or processors as listed on their respective websites. If you have an issue regarding a third-party provider, please contact them directly.
There may be times when we offer discounted rates on online products. These are not available in conjunction with any other offer. Discounts are available for the stated time only and are made at our discretion. We reserve the right to revoke any discount offer, at any time without notice.
Online Purchase Process
When you make a purchase through our Site, you should receive your purchased electronic template automatically to the nominated email address once the payment is processed. System delays and online issues may occur that are outside of our control. In the event you do not receive your order within one business day, please contact us so we can resolve the issue for you. Further delays may occur if you contact us outside of business hours (9:00am to 5:00pm AEST, Monday to Friday), during a weekend or on a Public Holiday. When you receive your email, download links are valid for 30 days.
While we take reasonable steps to ensure our online store and products are up-to-date and accurate, we do not warrant or guarantee the accuracy, completeness and currency of our content (to the maximum extent of the law). If you receive an incorrect document (not what you ordered), please get in touch so we can rectify the issue and provide you with the correct order.
Please understand that all online products have been created as template documents only and have not been tailored to meet your specific, legal circumstances. They are provided as a guide only, without Jensen & Co Lawyers assuming responsibility at law or a duty of care.
All template documents are subject to copyright. Apart from organisations paying the required fee and any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised, without our express permission.
We are not liable if documents are completed incorrectly or not used appropriately. To ensure documents meet your specific requirements, it is recommended that you see legal advice before you use them. You can speak with one of our lawyers and request a fixed-fee quote to review or draft template document/s using the contact details at the bottom of the page.
Accessing our Site and making purchases of online products does not constitute a client-lawyer relationship. By making a purchase, we do not become your lawyer, nor do you become our client.
Refund Policy and Procedure
Our refund policy is limited to refunds under the Australian Consumer Law. For more information, please contact us.
Please direct any questions or correspondence to:
Jensen & Co Lawyers
Postal Address: PO Box 3185, Toowoomba Qld 4350
Last update: 15 May 2021